JMH Presenting at UPCEA Annual

Join Nicole Foerschler Horn from JMH and Mercedes Suraty-Clarke from the University of Houston on Thursday, March 27th at 2:15 in Miami at UPCEA’s Annual Conference for a presentation “Tracking Towards Success”.

Continuing Education faces pressure to grow, increase profitability, and reach new markets. However, many departments do not have clear goals and are unsure which key performance indicators best measure progress. This presentation examines how to choose critical measurements, tie those measurements unit activities and link metrics with goals.